Why is there an extra fee when I buy tickets?
Like many experience-based venues (such as concerts, festivals, and theme parks), Museum of Ice Cream uses a third-party ticketing system to manage bookings and guest support. The small service fee added at checkout helps cover:
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Scheduling and ticket management
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Secure online transactions
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Customer support services
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Communication tools
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Credit card processing fees
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Applicable city/state taxes
Are these fees required?
Yes, these fees are applied to all ticket purchases and help ensure that the guest experience runs smoothly from booking to arrival.